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REALIZE YOUR SUSTAINABILITY OBJECTIVES WITH DIGITAL MARKETING.

Markit Media is Full Stack Creative Digital Marketing Agency with Experience in website Development, Shopify Ecommerce, Lead Generation & Seacrh Engine Optimization (SEO) Serving In USA Canada & Middle East

Business Process Outsourcing

Markit Media - Digital Marketing agency

Business Process Outsourcing

Streamline Operations, Focus on Growth

At Markit Media, we empower businesses to optimize their workflows and improve efficiency through tailored Business Process Outsourcing (BPO) services. From customer support and data entry to back-office operations and telemarketing, we handle the non-core functions so you can focus on what matters most—growing your business.
Our expert teams, cutting-edge technology, and proven strategies ensure seamless operations, cost savings, and enhanced productivity.

All Services

How Can We Help You Elevate Your Business Processes?

INBOUND OPERATIONS MANAGEMENT
Customer Support Services

Provide exceptional 24/7 customer service across multiple channels, ensuring customer satisfaction.

OUTBOUND OPERATIONS MANAGEMENT
Inbound & Outbound Call Handling

Manage customer inquiries and drive sales with professional call center support.

DEPLOY WITH EASE
Data Entry & Management

Maintain accurate records with efficient data entry, cleansing, and management solutions.

RELIABILITY & OPTIMIZATION
Order Processing & Fulfillment

Streamline your order management systems from processing to shipping.

RELIABILITY & OPTIMIZATION
Finance & Accounting Support

Handle invoicing, bookkeeping, and financial reporting with precision and confidentiality.

Inbound Call Handling
Multichannel Customer Support

Deliver responsive customer care across phone, email, chat, and social media to improve engagement and loyalty.

Outbound Telemarketing
Back-Office Administration

Let us handle repetitive, non-core administrative tasks like HR documentation, payroll assistance, and scheduling.

Cloud-Based Center
Telemarketing & Lead Generation

Boost your sales pipeline with targeted outbound telemarketing campaigns and qualified lead generation.

Customer Engagement
Data Analytics & Reporting

Gain actionable insights with customized data analysis and reporting that supports informed decision-making.

Customer Engagement
Data Analytics & Reporting

Gain actionable insights with customized data analysis and reporting that supports informed decision-making.

Data Analytics & Optimization
Data Security & Confidentiality

Protect sensitive payroll data with advanced encryption and secure cloud-based systems.

Data Analytics & Optimization
Document Management & Digitization

Organize, digitize, and securely store critical business documents for easier access and compliance.

Enhanced Operational Efficiency

At Markit Media, our BPO solutions are designed to minimize costs, increase efficiency, and elevate your customer experience. By outsourcing your back-office functions and customer interactions to our skilled teams, you gain the freedom to innovate and scale your business. Whether it’s handling customer queries, processing data, or managing telemarketing campaigns, we provide the expertise and tools to drive success.

All Services

STREAMLINE. OPTIMIZE. SCALE.

Pre-Production Services:

CUSTOMER SUPPORT
CUSTOMER SUPPORT
TECHNICAL SUPPORT
TECHNICAL SUPPORT
ORDER PROCESSING
ORDER PROCESSING
INQUIRY HANDLING
INQUIRY HANDLING

Production Services:

LEAD GENERATION
LEAD GENERATION
SALES CALLS
SALES CALLS
CUSTOMER SURVEYS
CUSTOMER SURVEYS
CUSTOMER SUPPORT
APPOINTMENT SETTING

Post-Production Services:

SCALABLE SOLUTIONS
SCALABLE SOLUTIONS
DATA SECURITY
DATA SECURITY
REMOTE ACCESS
REMOTE ACCESS
REAL-TIME ANALYTICS
REAL-TIME ANALYTICS

Digital Marketing Services Offered

DOCUMENTARIES

Capturing real-life stories with authenticity and passion – Unveiling the power of documentaries

MOTION GRAPHICS

Transforming ideas into captivating motion graphics that breathe life into your vision

DIGITAL ADs

Unlock your brand’s potential with captivating digital ads that drive results – my expertise, your success!

Focus on What Matters—We’ll Handle the Rest

Markit Media’s Business Process Outsourcing services are crafted to take the operational weight off your shoulders. We manage essential, non-core business functions efficiently, ensuring that your operations run smoothly, cost-effectively, and without interruptions.

From customer service and data management to telemarketing and administrative tasks, we help businesses reduce overhead costs and improve operational focus. Our scalable BPO solutions adapt to your unique needs, providing flexibility and expertise that grow with your business.

Partner with Markit Media and unlock new levels of productivity and efficiency, while you focus on driving your core objectives.

Types of Industries We Have Worked With

We Are Digital Marketing Experts in the following sectors

We specialize, not generalize.

Our digital marketing expertise is tailored to sectors:

Kitchen & Home Appliances Marketing
Food Brands Marketing
Clothing Brands Marketing
Auto Parts Marketing
Political Members Marketing
Celebrities Marketing
Public Relations Marketing
Medical & Health Marketing
Technology & Gadgets Marketing
Travel & Hospitality Marketing

Industries & Niches

Wide-ranging expertise, proven success across industries.

Financial Services Marketing
Real Estate Marketing
Education Marketing
Sports & Fitness Marketing
Non-Profit Organizations Marketing
Beauty & Cosmetics Marketing
Entertainment & Media Marketing
Financial Technology (Fintech) Marketing
Home Decor & Interior Design Marketing
B2B Services Marketing

What Type of Businesses do we work with?

Markit Media

Small & Medium Sized Business Marketing

Markit Media

Startup Marketing & Launching of New Brands

Markit Media

Large Brands & Established Company Marketing

Connect with Markit

 

Need help with a project?
Let’s talk!

Get support on a large platform, flesh out your first MVP, go from concept to investment, or take your startup to the next level. Our process wraps around your unique business needs.

+923002086081
+923002086081
+923002086081





    Business Process Outsourcing Services | Your Trusted BPO Company

    Elevate your business operations and customer interactions with our comprehensive BPO services tailored to meet the diverse needs of modern enterprises.

    Outbound & Inbound Calling: Seamless Communication Solutions

    Achieve Brand Consistency Through Quality Interactions
    We offer outbound and inbound calling services that are aligned with your business needs. Our outbound services encompass telemarketing, customer surveys, and appointment setting, while our inbound suite includes customer support, order processing, and efficient call routing. With a focus on high-quality interactions, we help you maintain a consistent and impactful brand voice.

    Email Support: Mastering Customer Correspondence

    Effortless Email Management for Enhanced Customer Loyalty
    In the digital age, managing customer emails is more crucial than ever. Our trained agents are proficient in handling a myriad of email-based interactions, from product queries to customer complaints. We ensure timely and professional responses to foster customer satisfaction and build long-lasting loyalty.

    Live Chat Support: Real-time Customer Engagement

    24/7 Availability to Boost Conversions & User Experience
    Engage your customers like never before with our 24/7 live chat support services. Catering to sales inquiries, technical issues, and general customer service, our live chat feature offers an immediate and convenient communication channel that can significantly enhance customer experience and conversion rates.

    Technical Product Support: Minimizing Downtime, Maximizing Satisfaction

    Round-the-Clock Expert Assistance for All Your Technical Needs
    Offer your customers unmatched technical support services. From initial setups to complex troubleshooting, our skilled technicians are available 24/7 to assist with a diverse range of products and technical inquiries, ensuring an uninterrupted user experience.

    Customer Relationship Management (CRM) Services: Building Lasting Relationships

    Strategies Tailored to Nourish Your Customer Base
    Unlock the full potential of your customer relationships with our comprehensive CRM services. From customer segmentation and interaction tracking to targeted communication strategies, our expert agents use data-driven insights to help you nurture and sustain long-lasting customer relations.

    Staff Augmentation: Scalable Solutions for Dynamic Needs

    Flexible Staffing Options Without the Overheads
    Effortlessly scale your operations with our staff augmentation services. Whether you require seasonal agents during peak business times or specialized staff for specific projects, our qualified personnel can seamlessly integrate with your existing team, offering you the operational flexibility you need.

    For more details on how our BPO services can elevate your business, contact us today.

    FREQUENTLY ASKED QUESTIONS

    What is BPO (Business Process Outsourcing)?

    BPO, or Business Process Outsourcing, refers to the practice of contracting a team of external professionals to handle specific tasks outside of your company. This allows your core workforce to focus on their primary responsibilities, while the outsourced team takes care of specialized tasks efficiently.

    How can BPO services benefit my business?

    BPO services can bring significant advantages to your business. One of the main benefits is saving time and resources. Hiring and training in-house call center employees can be a time-consuming process. By outsourcing to a specialized team, you can redirect your attention to other important in-house tasks, while skilled call center agents handle customer inquiries and support effectively.

    How do I get started with outsourcing my BPO requirements to Markit Media?

    Getting started is simple. Fill out the sign-up form or reach out to our representative. We will then create a tailored service contract that aligns with your specific business needs. Once the contract is agreed upon and signed, we will begin training our staff according to your requirements. Finally, our dedicated team will handle your customers’ emails, calls, and chats with professionalism and expertise.

    Why should I choose Markit Media for outsourcing my BPO requirements?

    Outsourcing your BPO requirements to Markit Media comes with numerous benefits. You’ll experience higher cost savings and increased profitability by hiring a few resources compared to maintaining an entire in-house call center. We handle the administrative and infrastructural hassles, providing you with highly skilled professionals with significant experience. With a faster turnaround time and high-quality results, you can expect a seamless customer support experience for your business. Our call center setup ensures easy access to specific data and operational transparency, making us a reliable and efficient partner for your BPO needs. If you have any inquiries, our client engagement representatives are always available to assist you.

    PARTNERS AND ASSOCIATIONS

    From small beginnings to great achievements: the Markit Media story.